Loh Hao Torng is a Warehouse Automation and Customer Service expert with over 15 years of experience in the industry. Since joining Swisslog in March 2007, he has specialized in optimizing Warehouse Management Systems (WMS) and automation technologies, helping Swisslog clients across Southeast Asia improve operational efficiency, reduce downtime, and streamline workflows. With extensive experience across customer sites in industries such as e-commerce, food & beverage, and manufacturing, he has not only successfully implemented automation solutions but also provided ongoing support and guidance, ensuring a seamless transition and long-term success.
Throughout his career, Hao Torng has demonstrated expertise in optimizing complex systems and delivering tailored solutions to meet clients’ daily operational needs. He also offers training, guidance, and continuous support to help clients adapt to new technologies and processes. His ability to build strong relationships and deliver exceptional service has not only driven significant improvements in clients' operational performance but also helped maximize the benefits of automation and ensure sustained success. Hao Torng is deeply committed to customer-centric service and continuous process improvement.
A native of Perak, Malaysia, Hao Torng, 39, is currently based in Petaling Jaya, near the Swisslog Malaysia office. He holds an Advanced Diploma in Business Information Systems and a Bachelor of Science degree from Tunku Abdul Rahman College.
