Data Protection Policy

The protection of your personal data is very important to us. As part of KUKA Group, SWISSLOG Group attaches great importance to appropriate data protection. In this privacy policy, we inform you about the most important aspects of data processing in connection with our services and when visiting our website. The following privacy policy provides an overview of the collection and processing of your personal data and informs you in a transparent manner about:

• the type of personal data we collect and process;
• the purpose and legal basis on which we process your personal data;
• who may receive your data;
• what rights you have in relation to such processing.

The terms used in this privacy policy originate from the GDPR, but they are equivalent to the Swiss terms.
“Personal data” and “Personal details”: All information relating to a specific or identifiable person (e.g. name, address, location data, online identifiers such as device ID, IP address, etc.)
“Sensitive personal data” and “Particularly sensitive personal details”: Religious, ideological, political or trade union views or activities, health, privacy or ethnic background, social assistance measures, administrative or criminal prosecutions or sanctions.
“Data processing”: Any operation which is performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

1. Responsible for processing

The controller within the meaning of data protection legislation is the SWISSLOG Group company with which you have a business relationship or whose website you are visiting. You can ascertain via our website which of our companies is specifically responsible for processing your data.
If you have any questions or feedback regarding data protection or the processing of your personal data, please contact the data protection officer using the following contact details:
data-privacy@kuka.com

2. Collection and processing of personal data

If you are using our website for purely informative purposes, i.e. if you are not registered or sending information to us in any other way, we collect only those personal data that your browser sends to our server. We require these data for technical purposes in order to display our website for you and to ensure the stability and security thereof.
This includes:
• Date and visit of the URL that the visitor is on;
• URL that the visitor visited immediately before;
• IP address and domain from which access is made;
• browser used;
• Operating system used;
• Technical information about the visit (http method, http version, http status code, length of data transferred).

When we enter into a business relationship with you, we collect personal data to the extent permitted by applicable law, e.g:

• Personal data such as name, identification number, date of birth, documents relating to compliance with regulations (including a copy of your identity card or passport), telephone number, address and residence, and family details such as name of spouse, partner or children;
• Identifiers that we assign to you, such as your customer, business, contract, partner or account number, including identifiers for accounting purposes;
• Financial information, including payment and transaction records;
• Interactions with you and the products and services you use;

If you do not provide certain personal data, this may make it impossible to provide the related services or to conclude a contract. We generally indicate when the personal data requested by us are mandatory.

3. Purposes and legal basis for data processing

In accordance with applicable data protection laws, we may process personal data for the following purposes in particular:
• Provision of services, preparation, execution and fulfilment of offers, contracts and transactions;
• Maintenance and development of customer and other business relationships;
• Preparation of events, promotions, advertising and marketing;
• Development, operation, administration and maintenance of our websites and other digital offerings;
• Development, operation, administration and maintenance of our infrastructure, e.g. IT infrastructure and other systems;
• Compliance with legal and regulatory requirements and internal rules;
• Analysis and optimisation of our website offerings and ensuring their functionality;
• For statistical purposes in the event of attacks on the network infrastructure through which the website is provided.

We process your personal data in accordance with the applicable data protection legislation. Essentially, we process the data because this is necessary for the initiation, execution and completion of the contractual relationship or because we or third parties have a legitimate interest in pursuing the associated objectives and being able to take appropriate measures. Our legitimate interests also include compliance with legal regulations.

In principle, we will use your personal data exclusively in accordance with the applicable data protection laws and only as described in this privacy policy. However, we reserve the right to use your data for additional purposes, insofar as this is permitted by law. In this case, we will inform you about this further data processing to the extent required by law.

4. Recipients of personal data

We take the necessary measures to ensure that only authorised personnel and auxiliary persons with the required knowledge have access to your personal data in order to fulfil the purposes for which your data were collected.

We may disclose your personal data to the following possible categories of recipients in accordance with the purposes and legal bases for processing described above, insofar as this is necessary for the intended data processing:
• Other KUKA Group companies;
• Processors and other service providers (e.g. suppliers);
• Business partners and auxiliary persons (e.g. lawyers, auditors)
• Public bodies (e.g. authorities), insofar as a legal or official obligation provides for this.
We select our partners and processors carefully and only if we are certain that they have appropriate technical and organisational measures in place that meet the legal requirements. Our processors may only process personal data in accordance with our documented instructions. They are all subject to a duty of confidentiality and may only use your personal data to the extent necessary to fulfil the purpose for which your personal data were collected, unless this is required by law. 

5. Transfer of personal data abroad

In principle, your personal data are processed in the European Economic Area (EEA) or Switzerland. 

If, in individual cases, we transfer your personal data to a country without an adequate level of data protection, we will ensure the protection of your data in an appropriate manner. We ensure adequate data protection by providing appropriate safeguards, such as contractual guarantees based on the EU standard contractual clauses, which have been recognised by the Federal Data Protection and Information Commissioner (FDPIC) and adapted or supplemented where necessary, or the EU-US Data Privacy Framework.

6. Data retention

We store personal data for as long as we need it to fulfil our purposes.
In addition, we store personal data relating to the provision of our services, or otherwise to a contract or business relationship, for as long as the contractual relationship exists and for a period of 10 years after termination of the contractual relationship. In some cases, a longer statutory retention period applies for reasons of proof or if there is another valid reason for an exception on the basis of the applicable laws or regulations.

We will store your e-mail address and, if applicable, your name and telephone number in order to answer your questions. We delete the data when they are no longer required, or we restrict the processing if there are statutory retention obligations.

7. Your rights

If and insofar as this is provided for under applicable data protection law, you have the following data protection rights that you can assert:

• Right of access,
• Right to rectification or erasure,
• right to object to processing,
• Right to restriction of processing,
• Right to data portability,
• Right to revoke your consent where Swisslog has obtained your consent to the processing of personal data (this does not affect the lawfulness of the processing of your personal data prior to revocation).

You can contact our Data Protection Officer free of charge at data-privacy@kuka.com to assert these rights.

You also have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data.

In certain circumstances, we may process your personal data using automated individual decision-making (including profiling). If automated individual decision-making is carried out, you will be informed of this. In this case, information on the applicable criteria and procedures will be provided. You may request that a natural person reviews the relevant decision if such a decision is based solely on such processing.

8. Safety

We take state-of-the-art technical and organisational security measures to protect your personal data against access, manipulation, loss, destruction or disclosure.
Security measures of a technical nature include, for example, access restrictions, encryption and pseudonymisation of personal data and logging. The organisational measures include internal data protection instructions and controls. All our processors are also obliged to take appropriate technical and organisational security measures.
Despite using industry standard Secure Sockets Layer (SSL) technology for encrypting the data transferred between you and our website, complete protection against all eventualities is not possible.

9. Use of cookies

Swisslog Group uses cookies in order to make its website more attractive and user-friendly. Cookies are small text files which are stored on your device but do not contain a virus of any kind or cause any damage. Our website uses “session cookies”. These cookies track your movements between the various pages of our website during a session so that you are not asked for the same information that you have already provided on our website. Closing and reopening the browser starts a new user session with a new cookie ID.

Global cookies are also used. These measure the traffic of the website and identify the visitors and the session. These cookies are not deleted at the end of the session, but are replaced after a year.

You can determine how the “Global cookies” are set by selecting from among three levels under “Cookie settings” (can be called up on every page via the footer at the bottom or via the cookie banner during the initial visit to the site). There, you can also obtain a complete overview of all the cookies embedded into our site.
These levels are:

Required cookies: Required cookies enable basic functions such as input into forms or spam detection.

Functional cookies: Functional cookies enable the embedding of external content in our webpages. This includes the embedding of YouTube videos, Facebook posts or the current share price.

Marketing cookies: Here, cookies and tracking pixels (typically a graphic with a size of 1x1 pixel which is loaded by a server as soon as a user calls up a website) are used which enable customisation, advertising and retargeting via communication with sites beyond our website (e.g. via platforms such as LinkedIn, Twitter, Facebook, DoubleClick or Bing). In addition, these cookies provide click paths to the sales department. Further information on this can be found under “Embedded content” and “Internet advertisement”.

The legal basis for the use of “session cookies” and necessary cookies is our legitimate interest in accordance with the applicable data protection laws. The legal basis for the use of functional and marketing cookies is your consent in accordance with the applicable data protection laws. 
You can prevent all saving of cookies using the appropriate browser settings. However, if you want to be able to use all the functions of our website, we do not recommend this.

10. Swisslog on social media

In addition to our website, Swisslog Group has a presence on various social media channels. We are currently represented on YouTube, LinkedIn, Facebook, X, XING and Instagram.
Please refer to the data privacy provisions of the relevant operator for the purpose and extent of the related data collection as well as the provisions for use of your data by the relevant platform.
YouTube (Google): https://policies.google.com/privacy?hl=de&gl=de
LinkedIn: https://www.linkedin.com/legal/privacy-policy?trk=organization-guest_footer-privacy-policy
Facebook: https://www.facebook.com/privacy/explanation
X: https://twitter.com/de/privacy
XING: https://www.xing.com/privacy
Instagram: https://help.instagram.com/155833707900388

11. Site functions

Bynder
On our website, we use videos from Bynder b.v., Max Euweplein 46, 1017 MB Amsterdam, Netherlands. On our Internet pages, we have embedded videos that are stored at https://assets.kuka.com and can be played directly from our website. The data named in following paragraph is transmitted to Bynder b.v. when you play the videos. We have no influence on this transmission of data.
When you visit our website, Bynder b.v. will receive the information that you have accessed the corresponding subpage of our website. The data specified in the “Collection, processing and use of personal data” section will also be transferred.
All of the aforementioned processing, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with the applicable data protection laws by activating marketing cookies via the “cookie consent tool” provided on the website. You can withdraw your consent at any time with effect for the future by disabling marketing cookies via the “cookie consent tool” provided on the website.
More information on the purpose and scope of data collection and the processing of said data by Bynder b.v. can be found in the Privacy Policy. This policy will also provide you with more information about your rights and setting options to protect your privacy: https://www.bynder.com/en/legal/privacy-policy/.
Through Bynder b.v.’s use, personal data may also be transferred to the servers of Bynder LLC in the United States.
We have entered into an order processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

YouTube
This website uses plug-ins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data can also be transmitted to: Google LLC., USA
If you call up a page of our website that contains such a plug-in, your browser establishes a direct connection to the servers of the provider in order to load the plug-in. Certain information, including your IP address, is transmitted to the provider.
If the embedded videos are played via the plug-in, the provider also uses cookies to collect information about user behaviour, compile playback statistics and prevent abusive behaviour.
If you are logged into a user account from the provider during your page visit, your data will be directly assigned to your account when you click on a video. If you do not want data to be allocated to your account, you must log out before pushing the play button.
All of the aforementioned processing, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with the applicable data protection laws. You can withdraw your consent at any time with effect for the future by disabling this service via the “cookie consent tool” provided on the website.

Cloudflare Turnstile
On this website, we use the CAPTCHA service of the following provider: Cloudflare, Inc., 101 Townsend St. San Francisco, CA 94107, USA
This service checks whether an entry is being made by a natural person or improperly by machine and automated processing, and blocks spam, DDoS attacks and similar automated malicious access. To ensure that an action is being carried out by a human and not by an automated bot, Cloudflare Turnstile collects the IP address of the end device used, identification data of the browser and operating system type used as well as the date and duration of the visit and transmits these to the provider’s servers for evaluation.
The legal basis is our legitimate interest in determining individual responsibility on the Internet and the prevention of misuse and spam in accordance with the applicable data protection laws.
We have entered into an order processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

GoToMeeting
We use this provider to hold online meetings, video conferences and/or webinars: LogMeIn Ireland Limited, Bloodstone Building Block C, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland
Use of this service may also involve transmission to GoToMeeting’s servers in the USA.
The provider processes a range of data, whereby the scope of the data processed depends on the data you provide before or during attendance at an online meeting, video conference or webinar. Your data will be processed in your capacity as a communication participant and stored on the provider’s servers. In particular, this may include your login data (name, email address, telephone number (optional) and password) and session data (topic, participant IP address, device information, description (optional)).
In addition, image and audio content from participants as well as voice input in chats may be processed.
The applicable data protection laws serve as the legal basis for the processing of personal data that is necessary for the performance of a contract concluded with you (this also applies to processing operations that are necessary for the performance of pre-contractual measures). Insofar as you have given us your consent to process your data, processing is carried out on the basis of the applicable data protection laws. You can revoke your consent at any time with effect for the future.
In addition, the legal basis for data processing when conducting online meetings, video conferences or webinars is our legitimate interest in the online meeting, webinar or video conference being conducted in an effective manner in accordance with the applicable data protection laws.
We have entered into an order processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

12. Hosting & content delivery network

Cloudflare
We use a content delivery network from the following provider: Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA
This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers. The processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website in accordance with the applicable data protection laws. We have entered into an order processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

Initiating contact
e-mail and forms

When you contact us (e.g. via contact form or email), personal data are processed exclusively for the purpose of processing and responding to your inquiry and only to the extent necessary for this purpose.
The legal basis for processing these data is our legitimate interest in responding to your inquiry in accordance with the applicable data protection laws. If the objective of your contact is a contract, the legal basis for the processing is also the applicable data protection laws. Your data will be deleted when it can be inferred from the circumstances that the matter in question has been conclusively clarified and there are no statutory retention obligations to the contrary.

Salesforce
This website uses a live chat system from the following provider: Salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich, Germany
The processing of personal data transmitted via the chat is carried out either because it is necessary for the initiation or execution of the contract or because of our legitimate interest in the effective support of our site visitors and in accordance with the applicable data protection laws.
Subject to any statutory retention periods to the contrary, your data transmitted in this way will be deleted once the matter in question has been conclusively clarified.
In addition, cookies may be used to collect and evaluate further information for the purpose of creating pseudonymous user profiles; however, this information is not used to identify you personally and is not merged with other data records. If this information relates to a person, it is processed in accordance with the applicable data protection laws on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation purposes.
You can prevent cookies from being set by changing your browser settings accordingly. However, this may limit the functionality of our website. You can object to data collection and storage for the purpose of creating a pseudonymous user profile at any time with effect for the future.
We have entered into an order processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

Microsoft Bookings
We use the services of the following provider to provide an online appointment booking function: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA
For the purpose of making appointments, the first and last name and email address (and, if applicable, the telephone number if a telephone appointment is requested) are collected and transmitted to the provider on the basis of our legitimate interest in effective customer management and efficient appointment management and stored there for the purpose of organising appointments.
Once the appointment has been held or the agreed appointment period has expired, the provider will delete your data.
We have entered into an order processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

13. Use of customer data for direct marketing

Subscribing to our email newsletter
If you subscribe to our email newsletter, we will send you regular information about our offers. The only mandatory information for sending the newsletter is your email address. Providing further data is voluntary and is used to be able to address you personally. We use what is known as the double opt-in procedure for sending newsletters, which ensures that you only receive newsletters if you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the email address provided.
By activating the confirmation link, you give us consent to use your personal data in accordance with the applicable data protection laws. We store your IP address as entered by your internet service provider (ISP) as well as the date and time of subscription in order to be able to trace any possible misuse of your email address at a later date. The data we collect when you subscribe to the newsletter are used strictly for the intended purpose.
You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a message to the controller named at the outset. After you have unsubscribed, your email address will be deleted from our newsletter mailing list immediately, unless you have expressly consented to your data being used for other purposes or we reserve the right to use your data for other purposes that are permitted by law, provided that we inform you of this in this declaration.

Salesforce
Our email newsletters are sent via this provider: Salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich, Germany
Based on our legitimate interest in providing effective and user-friendly newsletter marketing, we pass on the data you provide when subscribing to the newsletter to this provider in accordance with the applicable data protection laws so that they can send the newsletter on our behalf.
Subject to your express consent in accordance with the applicable data protection laws, the provider also carries out a statistical evaluation of the success of newsletter campaigns using web beacons or tracking pixels in the emails sent, which can measure opening rates and specific interactions with the content of the newsletter. End device information (e.g. time of access, IP address, browser type and operating system) is also collected and evaluated, but not merged with other data sets.
You can revoke your consent to newsletter tracking at any time with effect for the future.

14. Web analysis services

Google Tag Manager
This website uses the “Google Tag Manager”, a service of the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: “Google”).
The Google Tag Manager provides a technical basis for pooling various web applications, including tracking and analysis services, and calibrating, controlling and linking them to conditions via a standardised user interface. The Google Tag Manager itself does not store or read any information on user devices. The service does not carry out any independent data analyses either. However, your IP address is transmitted to Google by the Google Tag Manager when you access the page and may be stored there. Transmission to Google LLC servers in the USA may also occur.
This processing will only be carried out if you have given us your express consent to do so in accordance with the applicable data protection laws. If you do not give your consent, Google Tag Manager will not be used during your visit to our website. You can revoke your consent at any time with effect for the future. To revoke your consent, please disable this service in the “cookie consent tool” provided on the website.

Further legal information on Google Tag Manager can be found at
https://business.safety.google/intl/de/privacy/ and
https://policies.google.com/privacy?hl=de&gl=de

Mouseflow
This website uses the web analysis service of the following provider: Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark
With the help of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading end device and browser information), the service collects and stores pseudonymous visitor data, including information about the end device used, such as the IP address and browser information, in order to evaluate it for statistical analyses of usage behaviour on our website and to create pseudonymous usage profiles. Among other things, this facilitates the evaluation of movement patterns (known as heat maps), which show the duration of page visits and interactions with page content (e.g. text input, scrolling, clicks and mouse-overs). Pseudonymisation rules out the possibility of direct personal identification. Your personal data will not be merged with plain data collected in any other way.
All forms of processing described above, in particular the reading or storage of information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with the applicable data protection laws. You can withdraw your consent at any time with effect for the future by disabling this service via the “cookie consent tool” provided on the website.

Microsoft Power BI
We use the “Microsoft Power BI” service from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, for internal visualisation of business transactions and for user-defined analyses of business processes. Personal customer data may be the subject of visualisation and analysis processes and may be processed by Microsoft BI for this purpose. In this case, Microsoft processes personal data as a processor bound by instructions in accordance with the applicable data protection laws and has made a contractual commitment to us to protect these data in accordance with the statutory requirements.
To this end, Microsoft uses state-of-the-art encryption methods and guarantees that data processing procedures are carried out exclusively in data centres within the EU.

Demandbase
This website uses the web analysis service of the following provider: Demandbase Inc., 680 Folsom Street, Suite 400, San Francisco, CA 94107, USA. 
Demandbase uses cookies and web beacons (such as tracking pixels) to collect data such as browser version, operating system, IP address, cookie information, time stamps, etc. The cookies contain identifiers that may be linked to certain non-personal data or non-personal advertising IDs from third parties.
Demandbase analyses the online identifiers in their entirety and applies AI and machine learning models to provide us with analytical data regarding the use of our website. For more information on data protection, please refer to Demandbase’s Privacy Policy at https://www.demandbase.com/privacy-policy/.
This processing will only be carried out if you have given us your express consent to do so in accordance with the applicable data protection laws. If you do not give your consent, Demandbase will not be used during your visit to our website. You can revoke your consent at any time with effect for the future. To revoke your consent, please disable this service in the “cookie consent tool” provided on the website.

Baidu Analytics – in China only
The Chinese version of this website uses Baidu Analytics, a service provided by Baidu.
Baidu Analytics uses cookies, which generate information about your use of the Chinese website (including your IP address) and which are transmitted to a Baidu server in China and stored there. Baidu uses this information to evaluate your use of the website, to generate reports about website activities for the website operator and to provide further services in connection with the use of the website and the Internet. Baidu may also disclose this information to third parties if this is required by law or if third parties are commissioned by Baidu to process these data.
This processing will only be carried out if you have given us your express consent to do so in accordance with the applicable data protection laws. If you do not give your consent, Baidu Analytics will not be used during your visit to our website. You can revoke your consent at any time with effect for the future. To revoke your consent, please disable this service in the “cookie consent tool” provided on the website.
Further information on data protection at Baidu can be found at https://ir.baidu.com/baidu-statement-privacy-protection

15. Retargeting/remarketing and conversion tracking

 
Meta Pixel
We use the “Meta Pixel” service of the following provider in our online services: Meta Platforms Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland (“Meta”)
If a user clicks on an advertisement placed by us on Facebook and/or Instagram, a parameter is added to the URL of our linked page with the help of “meta pixels”. After redirection, this URL parameter is then entered in the user’s browser by a cookie that our linked page sets itself.
On the one hand, this enables Meta to identify visitors to our online services as a target group for displaying advertisements (known as “ads”). We therefore use the service to display the Facebook and/or Instagram ads we place solely to users who have shown an interest in our online services or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Meta (known as “custom audiences”).
On the other hand, “Meta Pixel” can be used to track whether users have been redirected to our website after clicking on an advertisement and what actions they take there (known as “conversion tracking”).
The data collected are anonymous for us and do not allow us to draw any conclusions about the identity of the user. Nevertheless, the data are stored and processed by Meta so that it is possible to establish a link to the respective user profile and Meta is able to use the data for its own advertising purposes.
All forms of processing described above, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with the applicable data protection laws. You can withdraw your consent at any time with effect for the future by disabling this service via the “cookie consent tool” provided on the website.
The information generated by Meta is usually transmitted to a Meta server and stored there; in doing so, it may also be transmitted to Meta Platforms Inc. servers in the USA.

Google Ads Remarketing
This website uses retargeting technology of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
For this purpose, Google sets a cookie in the browser of your end device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and based on the pages you visit. Any further data processing will only take place if you have consented to Google linking your internet and app browsing history to your Google account and using information from your Google account to personalise the ads you view on the web. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To this end, Google temporarily links your personal data with Google Analytics data in order to create target groups. When Google Ads Remarketing is used, personal data may also be transmitted to the servers of Google LLC. in the USA.
All forms of processing described above, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with the applicable data protection laws. If you do not give your consent, retargeting technology will not be used during your visit to our website.
You can revoke your consent at any time with effect for the future. To revoke your consent, please disable this service in the “cookie consent tool” provided on the website.

Details on the processing initiated by Google and on how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

Further information on Google's privacy policy can be found here:
https://business.safety.google/intl/de/privacy/ and
https://www.google.de/policies/privacy/

LinkedIn Insight
This website uses retargeting technology of the following provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland
This enables us to target visitors to our website who have already shown an interest in our store and our products with personalised, interest-based advertising. The advertising material is displayed on the basis of a cookie-based analysis of previous and current user behaviour, but no personal data are stored. In the case of retargeting technology, a cookie is stored on your computer or mobile device in order to collect pseudonymous data about your interests and thus adapt the advertising individually based on the stored information. These cookies are small text files that are stored on your computer or mobile device. This means that you are shown advertising that is highly likely to match your product and information interests.
All forms of processing described above, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with the applicable data protection laws. If you do not give your consent, retargeting technology will not be used during your visit to our website.
You can revoke your consent at any time with effect for the future. To revoke your consent, please disable this service in the “cookie consent tool” provided on the website.

Microsoft Advertising
This website uses retargeting technology of the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA
This enables us to target visitors to our website who have already shown an interest in our store and our products with personalised, interest-based advertising. The advertising material is displayed on the basis of a cookie-based analysis of previous and current user behaviour, but no personal data are stored. In the case of retargeting technology, a cookie is stored on your computer or mobile device in order to collect pseudonymous data about your interests and thus adapt the advertising individually based on the stored information. These cookies are small text files that are stored on your computer or mobile device. This means that you are shown advertising that is highly likely to match your product and information interests.
All forms of processing described above, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with the applicable data protection laws. If you do not give your consent, retargeting technology will not be used during your visit to our website.
You can revoke your consent at any time with effect for the future. To revoke your consent, please disable this service in the “cookie consent tool” provided on the website.
Google Ads Conversion Tracking
This website uses the online advertising programme “Google Ads” and, as part of Google Ads, the conversion tracking service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use the advertising services provided by Google Ads (known as Google Adwords) to make people aware of our appealing services on external websites. By analysing the data pertaining to the advertising campaigns, we are able to establish how successful the individual advertising measures are. In doing so, we are pursuing the aim of presenting you with advertising that is of interest to you, that makes our website more interesting for you and that provides us with good value for money.
The cookie for conversion tracking is set when a user clicks on an “Ads” advertisement placed by Google. Cookies are small text files that are stored locally on your device. These cookies generally lose their validity after 30 days and are not used to identify the user personally. If the user visits certain pages of this website and the cookie has not yet expired, both we and Google will be able to recognise that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. As such, cookies cannot be tracked via the websites of Google Ads customers. The information gathered with the aid of the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted to use conversion tracking. The customers are informed about the total number of users who have clicked on their ad and were then redirected to a page featuring a conversion tracking tag. However, they do not receive any information that could be used to identify users personally. When Google Ads is used, personal data may also be transmitted to the servers of Google LLC. in the USA.
Details on the processing operations initiated by Google Ads Conversion Tracking and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites
All forms of processing described above, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with the applicable data protection laws. You can withdraw your consent at any time with effect for the future by disabling this service via the “cookie consent tool” provided on the website.
You can also permanently object to cookies being set by Google Ads Conversion Tracking by downloading and installing the Google browser plug-in available at the following link:
https://www.google.com/settings/ads/plugin?hl=de
Please note that if you have disabled the use of cookies, you may not be able to use certain functions of this website or may only be able to use them to a limited extent.
Google's privacy policy can be viewed here:
https://business.safety.google/intl/de/privacy/ and
https://www.google.de/policies/privacy/

For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

Microsoft Advertising Universal Event Tracking
This website uses conversion tracking technology of the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA
To use universal event tracking, a tag is stored on every page of our website and interacts with the conversion cookie set by Microsoft. This interaction makes it possible to track user behaviour on our website and sends the information collected in this way to Microsoft. The purpose of this is to statistically track and evaluate certain predefined goals, such as purchases or leads, so that we can tailor the focus and content of our offers more closely to your interests. The tags are not used to identify users personally at any time.
All forms of processing described above, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with the applicable data protection laws. If you do not give your consent, retargeting technology will not be used during your visit to our website.
You can revoke your consent at any time with effect for the future. To revoke your consent, please disable this service in the “cookie consent tool” provided on the website.

16. Tools and miscellaneous

Cloudflare
For security purposes, this website uses the service of the following provider: Cloudflare, Inc., 101 Townsend St. San Francisco, CA 94107, USA
The provider protects the website and the associated IT infrastructure against unauthorised third-party access, cyberattacks, viruses and malware. The provider collects the IP addresses of users and, if applicable, other data about how you use our website (in particular URLs accessed and header information) in order to detect and prevent illegitimate page access and threats. The recorded IP address is compared with a list of known attackers. If the recorded IP address is identified as a security risk, the provider can automatically block it from accessing the site. The information collected in this way is transferred to one of the provider’s servers and stored there.
The data processing activities described are carried out in accordance with the applicable data protection laws on the basis of our legitimate interests in protecting the website from harmful cyber attacks and in maintaining structural integrity, data integrity, and data security.

Links to third-party websites
Our website may contain links to external websites. At the time of setting the link, Swisslog Group satisfied itself that the linked pages do not contain illegal content of any kind. However, Swisslog Group cannot ensure continuous monitoring and has no influence whatsoever on the content of the linked websites. No liability will therefore be accepted for the content after the link has been set.

17. Initiating contact

e-mail and forms
Upon filling out a form on our website or contacting us by e-mail, the data you have provided will only be used to process your request and will be treated confidentially at all times.
If you contact us via our contact form, you must always provide your first and last name, your e-mail address and the country from which you are writing to us. You give us your express consent for processing these personal data for the purpose of handling your request. You can withdraw this consent at any time.

We erase the data used for the purpose of establishing contact once storage is no longer required or restrict processing if there are statutory retention obligations.

Contact person
If you have any questions regarding the design or functions of the website, please contact:
info@swisslog.com

18. Changes to this privacy policy

The SWISSLOG Group Privacy Policy can be saved or printed out at any time. SWISSLOG HOLDING AG, however, reserves the right to adapt the Data Protection Policy at any time, subject to data protection regulations, in order to cater for the ongoing further development of the website.

Version 2.0 / Date: 1 September 2024