Swisslog Customer Portal
Faster support thanks to simplified and automated information flows for incident and spare parts support.
Clear & easy to use portal
You can easily record incidents or order spare parts at any time.
Real-time updates & access to information from anywhere
You can view the status of your cases and incidents in just a few clicks.
Faster support thanks to automated processes
You will also see a list of spare parts we recommend you to keep in stock, so that you always can keep your system running.
Coming Soon: Order spare parts directly via the portal
You can order spare parts in a webstore and you will gain insight into the assets used in your plant, such as conveyor modules, pick stations, etc.
Videos: Your first steps on the portal
Swisslog Customer Portal: Register today!
The first step is to request access to the portal by submitting an email to customer-support@swisslog.com. In the email, please state that you would like to have access to the new Swisslog customer portal and provide your First Name, Last Name, Email, Phone Number, Company, and Site Location. You may also contact your Account Manager.
Portal quick guide
