Swisslog Customer Portal: Faster support thanks to simplified and automated information flows for incident and spare parts support
Clear & easy to use portal
You can easily record incidents or order spare parts at any time.
Real-time updates & access to information from anywhere
You can view the status of your cases and incidents in just a few clicks. Have easy access to all your documents such as quotes, confirmations, and invoices.
Coming soon: Faster support thanks to automated processes
You will also see a list of spare parts we recommend you to keep in stock, so that you always can keep your system running.
Coming Soon: Order spare parts directly via the portal
You can order spare parts in a webstore and you will gain insight into the assets used in your plant, such as conveyor modules, pick stations, etc.
Videos: Your first steps on the portal
Swisslog Customer Portal: Registering
The first step is to request access to the portal by submitting an email to parts-support@swisslog.com. In the email, please state that you would like to have access to the new Swisslog Customer Portal, Salesforce, and provide:
- First Name
- Last Name
- Phone number
- Company
- Site Location
Accounts are created within 24 hours of request.
Portal quick guide
