Customer service and support: Are you looking for complete confidence in your logistics?
Tailored service for your peace of mind
We provide planning, support, and maintenance throughout the whole project lifecycle. Our services are modular, scalable and easily customized to create the right package for you. We provide:
• The right people: Highly trained service engineers with years of experience
• The right strategies: An effective throughput services strategy to help maximize availability
• The right results: Quick response to help ensure your growth, profitability and success.
650 customer service employees
1000+ sites to service
100 Extension & modernization projects
20+ System Operations installations
Our offering at a glance
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24/7 Support: Want to count on a rapid response?
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เรียนรู้เพิ่มเติมEnsure maximum uptime with 24x7 Support by using the Swisslog Global Helpdesk with an average response time of just 17 seconds.
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Condition monitoring: What if you could predict and prevent problems before they occur?
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เรียนรู้เพิ่มเติมCondition monitoring ensures that equipment is monitored and works efficiently at maximum over its maximum life span.
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Field Service: What if planned servicing meant no downtime?
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เรียนรู้เพิ่มเติมHighly trained, dedicated field service engineers provide preventive as well as scheduled maintenance, to keep your warehouse running smoothly.
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Expansion & Modernization: Looking for a futureproof warehouse?
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เรียนรู้เพิ่มเติมGet comprehensive project support for secured future growth, and by upgrading during operation we enable your business to carry on without interruption.
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Ongoing Optimization: How can I bring out the best in my warehouse?
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เรียนรู้เพิ่มเติมGet the most out of your warehouse operation, reduce costs, save energy and streamline material flow.
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Spare Parts: What if spare part availability was no longer a worry?
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เรียนรู้เพิ่มเติมFast and easy access to +120,000 parts with different delivery options to suit your needs.
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System Operations: Maximize warehouse availability without side-tracking your own workforce
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เรียนรู้เพิ่มเติมOur residential field service engineers help guarantee availability and provide local added value prolong the life expectancy of the installed equipment.
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Training: Could better trained staff improve the long-term performance of your automated warehouse?
