System Operations: Maximize warehouse availability without side-tracking your own workforce
Resident Engineers on site to handle your whole system – from installation to on-going maintenance – so you can concentrate on your core business functions.
Always at your side
Swisslog’s onsite service teams are always at your side – from installation to on-going maintenance.
Your Benefits:
• Customized support package
• Transparent operations costs
• Permanent technical monitoring availability
• On-going installation improvements
• Relief of management duties
• Support of own and third party products
• Spare parts management
Expertly trained employees
Swisslog’s highly trained and experienced System Operators look after all the daily aspects of your intralogistics operation including both mechanical and software maintenance and upgrades. With up-to-date knowhow from regular and ongoing training, they ensure an instant response to keep your automated warehouse fully operational at all times.
You don’t have to worry about personnel planning and recruitment. We cover illness and vacations as well as ongoing knowledge sharing and transfer. This leaves your team free to concentrate on the core business and maintaining your competitive advantage.
The key advantage for AMAG is that Swisslog assumes the full responsibility for the intralogistics system. For instance, services also include time-consuming recruitment of new technicians. Thanks to the Swisslog operation system we have less interfaces and can completely concentrate on our core business, namely storage and distribution.
Read more about our System Operations for AMAG in our case studies.
