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Technical Support Engineer

April 26, 2025

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Where do people love what they do, and being great at what they do?

At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.   The technician is responsible for taking care of all tools including individual and shared and is also responsible for maintaining a clean work area. This includes cleaning the shop after each use, following the shop cleaning schedule and completing the checklist, and following all 5S standards.   The technicians will also be asked to provide feedback on maintenance tasks, parts descriptions, work instructions, etc.  This feedback will be used to drive improvement opportunities in these areas which can translate to improve-ments in the department.

Short Facts

  • Atlanta
    Atlanta, United States
  • Swisslog
    Swisslog, onsite
  • Customer Service
    Customer Service
  • Permanent Position
    Permanent Position

Responsibilities

Make an impact
  • Perform preventive and predictive maintenance tasks as assigned through the CMMS
  • Perform error recovery/reactive maintenance during operation  
  • Works with Team Leader, Maintenance Planner, and Site Manager to ensure all parts, tools, and other resources are available for PM’s  
  • Record all work performed in CMMS as work order
  • Monitors SPOC and the system regularly to confirm adequate performance of the system and corrects any issues or creates a maintenance request to have work completed when the system is down
  • Responsible for properly signing out shared tools and returning all tools when 

Application Requirements

What you need to succeed
  • At least 3 years working with advanced automated equipment or a relevant technical certification/degree
  • Experience working as part of a cross functional team
  • Industrial working with and troubleshooting PLC’s (Siemens Simatic, Allen-Bradley ControlLogix, etc)
  • Working knowledge of electrical systems including motors, drives, controllers, relays, fuses, sensors, etc.
  • Able to demonstrate competency with a multimeter including checking the voltage in a circuit and testing the resistance across the windings of a 3-phase motor
  • Practical experience working with technical documentation (mechanical drawings, electrical prints, equipment manuals, etc)
  • Practical knowledge of MS Office programs
  • Climbing, bending, kneeling, and able to lift 50 pounds
  Desirable: 
  • Technical certification or degree
  • Knowledge of Industrial Ethernet and modern field buses (e.g. PROFIBUS, ASi) would be an advantage.
  • Able to demonstrate competency using shop tools including milling machines, lathes, drill presses, etc.
  • Able to demonstrate competency using a TIG welder
  • Experience working with CMMS software for managing work orders and spare parts (SAP, Maximo, eMaint, etc)

  • Benefit icon
    Wellbeing Initiatives
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    Great Team Spirit
  • Benefit icon
    Onboarding

Our promise to you

Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.

Join us on this journey and you’ll be part of a global enterprise that’s proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that’s united by passion and driven by the OneSwisslog team spirit.

 

About Swisslog

Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we work on the latest technologies that are reimagining the world of logistics. We’re a team of 2,900 experts from 50 countries, serving some of the world's largest and most exciting brands. Together, we’re implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective.

 

Join the journey!

If you think a career with Swisslog could be what you are looking for, we´d love to hear from you.

We´re looking forward to receiving your application! Note for United States job postings (EEO statement): Swisslog is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.

Ready to start your Journey?

We are looking forward to hearing from you