Where do people love what they do, and being great at what they do?
At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.Short Facts
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Maranello, Italy -
Swisslog, hybrid -
Customer Service -
Permanent Position
Responsibilities
- Responsible for Warranty claims for parts and ensuring proper handling of shipment, documentation management and purchase order adherence for Italy and Spain.
- Ensuring technical support to end customers and internal stakeholders, manage internal quality processes connected to parts and support in finding solutions and alternatives for expired parts. You will also participate in sourcing new vendors and alternatives for special and/or new parts.
- Responsible for sales of parts to our internal and external customers as well as establishing parts offers for the complete Swisslog portfolio. You will also be support in establishing sales campaigns to increase revenue and profitability, working closely with Account Manager and in parallel independently representing Swisslog in customer meetings.
- Responsible for maintaining and updating relevant systems with article information and correct pricing.
- Responsible for coordinating shipments of parts, create relevant documentation and manage receipts as well as ensuring on-time delivery of orders and invoice payments.
Application Requirements
- A university degree in Business Administration or a technical educational background.
- You have a technical understanding of our solutions and products we offer to customers.
- You have previous experience working with B2B sales administration and feel confident in using several different ERP systems such as SAP and Sales Force in your daily work.
- You are fluent in Italian and English.
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Wellbeing Initiatives -
Great Team Spirit
Our promise to you
Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.
Join us on this journey and you’ll be part of a global enterprise that’s proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that’s united by passion and driven by the OneSwisslog team spirit.
About Swisslog
Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we work on the latest technologies that are reimagining the world of logistics. We’re a team of 3,000+ experts from 50 countries, serving some of the world's largest and most exciting brands. Together, we’re implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective.
Join the journey!
If you think a career with Swisslog could be what you are looking for, we´d love to hear from you.
We´re looking forward to receiving your application!
