Where do people love what they do, and being great at what they do?
At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets. Provide technical support and maintenance to our customer in Media, PA. Responsible for performing preventive, predictive, and reactive maintenance tasks on the system. Will be the first line of defense in a machine down or error recovery situation. The Technician is required to record all work and activities performed as work orders. Work orders will be completed and stored using the CMMS system. The Technician is responsible for including the following information in the work order: what piece of equipment was worked on, a description of the PM activity or the error encountered, the total time spent completing the work, all parts used during the work, and a brief description of the work done to perform the PM or correct the error. The technician is also responsible for taking care of all tools including individual and shared and is also responsible for maintaining a clean work area. This includes cleaning the shop after each use, following the shop cleaning schedule and completing the checklist, and following all 5S standards. The technicians will also be asked to provide feedback on maintenance tasks, parts descriptions, work instructions, etc. This feedback will be used to drive improvement opportunities in these areas which can translate to improvements in the department.Short Facts
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Newport News, United States -
Swisslog, onsite -
Customer Service -
Permanent Position
Responsibilities
- Support, maintain, repair, and upgrade installed system customer base
- Identify System faults and make necessary corrections to minimize system downtime.
- Maintain competence in our industry and in Swisslog products and services.
- Identify System Enhancement Opportunities
- Analyse fault data over time to recognize trends
- Troubleshoot repetitive system faults to find root cause
- Troubleshoot systems down to component level
- Conduct Training, Installation Supervision, Maintenance / Safety Audits and System Repairs
Application Requirements
- 1-2 years experience in a technical service environment inclusive of strong mechanical and electrical troubleshooting
- Highly dependable and reliable
- Computer literate in all MS Office products, SAP experience a benefit
- Must be highly articulate, proactive and self-motivated; excellent written and verbal communication; demonstrated presentation skills
- Analytical, problem-solving and decision-making skills
- Ability to multi-task and work independently
- Address problems and provide proactive solutions that enhance customers’ operational efficiencies.
- High level of motivation and sound work ethic
- Excellent verbal/written communications skills are required
- Proven track record in a fast-paced, demanding environment, with the ability to be flexible and adapt well to change
- Ability to rotate between night shift and day shift approximately every 12 weeks
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Great Team Spirit -
Onboarding
Our promise to you
Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.
Join us on this journey and you’ll be part of a global enterprise that’s proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that’s united by passion and driven by the OneSwisslog team spirit.
About Swisslog
Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we work on the latest technologies that are reimagining the world of logistics. We’re a team of 2,900 experts from 50 countries, serving some of the world's largest and most exciting brands. Together, we’re implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective.
Join the journey!
If you think a career with Swisslog could be what you are looking for, we´d love to hear from you.
We´re looking forward to receiving your application! Note for United States job postings (EEO statement): Swisslog is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.
