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Senior Knowledge Manager (m/f/d)

January 27, 2025

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Where do people love what they do, and being great at what they do?

At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.  

Short Facts

  • Dortmund
    Dortmund, Germany
  • Swisslog
    Swisslog, hybrid
  • Permanent Position
    Permanent Position

Responsibilities

Make an impact

As a Senior Knowledge Manager in the intralogistics sector, you'll design and implement a comprehensive strategy to manage knowledge, identifying gaps and evaluating frameworks and technologies. Supporting organizational change, you'll promote best practices in knowledge sharing and lessons learnt among teams. Your role is pivotal in enhancing organizational efficiency through effective knowledge management strategies, fostering a culture of continuous learning and growth. You will co-design systems, organize workshops, and provide training, using your expertise to guide Swisslog's strategic direction in knowledge management.  
  • You are responsible for the design and implementation of a comprehensive knowledge management strategy aligned with organizational goals. You identify knowledge gaps, lessons learnt and opportunities for continuous improvement.
  • You evaluate and implement knowledge management framework and technologies and ensure the effective use of tools for knowledge sharing and collaboration.
  • By encouraging knowledge sharing among teams, you foster a collaborative environment.
  • You support organizational change initiatives by promoting knowledge management practices, and train colleagues on knowledge management tools and best practices.
  • The definition and reporting of KPIs to analyze the effectiveness and to drive the continuous improvement of the KM framework and systems is also part of your role.

Application Requirements

What you need to succeed
  • You have extensive Knowledge Management experience in multinational contexts.
  • You know how to implement a Lessons Learnt Culture.
  • Proficiency in AI and systems such as MS-Office 365, and wiki-systems like Confluence is essential.
  • You have strong project management skills.
  • Your proactive approach and fluent English skills ensure seamless collaboration across global teams.
#LI-KK1

  • Benefit icon
    Flexible Working Options
  • Benefit icon
    Global Opportunities
  • Benefit icon
    Learn & Grow
  • Benefit icon
    Modern Work Environment

Our promise to you

Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.

Join us on this journey and you’ll be part of a global enterprise that’s proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that’s united by passion and driven by the OneSwisslog team spirit.

About Swisslog

Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we work on the latest technologies that are reimagining the world of logistics. We’re a team of 3,000+ experts from 50 countries, serving some of the world's largest and most exciting brands. Together, we’re implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective.

Join the journey!

If you think a career with Swisslog could be what you are looking for, we´d love to hear from you.

We´re looking forward to receiving your application!

Ready to start your Journey?

We are looking forward to hearing from you