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Field Service Engineer Italy/Iberica

December 19, 2024

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Where do people love what they do, and being great at what they do?

At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.  

Short Facts

  • Mailand
    Mailand, Italy
  • Swisslog
    Swisslog, onsite
  • Field Service
    Field Service
  • Permanent Position
    Permanent Position

Responsibilities

Make an impact

Our Field Service Engineers are responsible for preventive and corrective maintenance on material handling equipment as well as emergency corrective measures according at our customer service agreements and internal routines and procedures. You will also be part of the preparedness group and need to support with acute incidents that can not be amended remotely by our other support teams within Controls and Software.  Your main responsibilities will be: 
  • You will identify possibilities of improvements and upgrades and communicate these to the right stakeholder within Swisslog.
  • You will work towards maintaining good customer relations and act as Swisslog’s public face and jointly with the customer plan, carry out work in a way that ensures good customer satisfaction. 
  • You will take part in continuous improvement initiatives and sharing knowledge within Swisslog.
  • You understand the importance of Health and Safety regulations and make sure you always conduct your work in a safe matter.

You will be part of a team of Field Service Engineers and report to the Head of Field Service Italy/ Iberica.

Application Requirements

What you need to succeed
  • It is essential that the successful candidate has several years of previous experience as a service technician, preferably within electronics or automation and broad experience in electronics, control systems, mechanics or pneumatics.
  • You have a a technical degree or vocational certificate in a relevant area combined with strong administrative skills using different computer systems.
  • You are used to trouble shooting and finding solutions to complex problems in a structured way.
  • You are also used to working with documentation and reportings.
  • You hold a valid drivers license and you are used to physical work and working at heights.
  • You are fluent in Italian and English in writing and speaking. If you also understand Spanish we would consider it meritorious.
 

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Our promise to you

Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.

Join us on this journey and you’ll be part of a global enterprise that’s proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that’s united by passion and driven by the OneSwisslog team spirit.

About Swisslog

Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we work on the latest technologies that are reimagining the world of logistics. We’re a team of 3,000+ experts from 50 countries, serving some of the world's largest and most exciting brands. Together, we’re implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective.

Join the journey!

If you think a career with Swisslog could be what you are looking for, we´d love to hear from you.

We´re looking forward to receiving your application!

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